We Accept Return with 30 days from the date of delivery.
Return Window: We understand that sometimes things just don’t match your expectations. If you’re not entirely satisfied with your Meow Things purchase, you have a 30-day window from the date of delivery to initiate a return.
Process and Time Expectations: To make your return experience as smooth as a cat’s stride, follow these steps:
- Initiate Contact: Reach out to us at [email protected] to initiate the return process. Please provide your order number, the item(s) you wish to return, and the reason for the return.
- Return Authorization: Our support team will respond promptly with a Return Authorization (RA) number and step-by-step instructions.
- Secure Packaging: Pack the items securely, ensuring they are in their original condition, unused, and with all original tags and packaging intact.
- Label and Dispatch: Clearly display the RA number on the package. Send the package to the address provided by our support team.
- Processing Time: Once we receive your return, our dedicated team will inspect the items. If they meet our return policy criteria, your refund or exchange will be processed within 7 business days using the original payment method.
Contact Information: We’re here to help you throughout the process. For any queries, concerns, or assistance, please don’t hesitate to reach out to our customer support team at [email protected]. We’re committed to providing you with a perfect return experience.
Thank you for choosing Meow Things for your shopping needs. Your satisfaction is our priority, and we’re excited to continue serving you!